Free Delivery

Orders & Delivery information

Order Confirmation 

After placing your order, a confirmation email will be sent to your registered email address.
If you do not receive the email within 15 minutes, please check your junk box as sometimes an automatic email can be filtered.

Alternatively, to confirm your order has been placed successfully, please log in and go to “My Account” at the top of the website and select “My Orders”.  

For any inquiries, please contact

Delivery Information
We deliver across the whole of the United Kingdom
For overseas delivery please contact

Delivery Charges
FREE UK delivery on all orders.

Delivery Times
All standard UK orders, we aim to deliver the next working day if ordered before 12 pm.
Orders placed after 12 pm will be dispatched the next working day.

Neäl & Wølf is closed on all bank holidays, weekends and Christmas period; delivery times will be affected during those periods. 

2018 Christmas and new year: 
Last date for guaranteed Christmas delivery:
Tuesday 18 December 2018

Company closes for Christmas - Friday 21st December 2018 at 5:15
Company re-opens – Wednesday 2nd January 2019 at 08:45

All orders placed in the Christmas period will be processed in the new year.